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Error Code 429 upon launching the software

Originally from ticket #9829.

I recently Spoke with Kevin who was assisting David with his his software. Upon launching the software they get error code 429.

They are using the professional Edition version 2013.2 on a PC.

SOLUTION:

Tech guy had to use restore points to get it working.

He rolled back to a Windows restore point from before customer reported problem.

Things that did not work:

- registering controls... could not find any control not registered

- reinstalling did not help

- trying to run as admin or different user did not help

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