Welcome to the Torrid Tech Support Center! Use the Search box below to enter your question.
Getting Started
Common Support Questions/Solutions
Getting Started
- ★ Welcome to RetirementView 2021
- ★ Try to Download and Nothing Happens - Google Chrome Blocking Download
- ★ Common Questions
- ★ How to Model Annuity Income
- ★ Welcome to the "Land of Keep It Simple" Retirement Planning
- 37 Things Your Clients Can See In RetirementView
General
Error Codes
- ★ Error Code Questions for Customer
- 2021 Mac Error: defaults.rp8
- A copy of RetirementView is running
- An error occurred reading defaults.rp8
- api-ms-win-crt-runtime DLL ...is missing from your computer
- BitDefender blocks app on Windows causing NilObjectException or Error Writing Data File
General Questions and Help
- ★ Enhancement: New Annual Contributions Field
- ★ Pro version - Can't Find Client Files
- My Software is not working or it's in demo mode.
- Mac - Allow Screen Recording to Share Screen in GoToMeeting app
- Mac - How to Recover Data from Backups
- Windows 11 Upgrade causing problems with RetirementView (January 2022)
Announcements
- ★ ARCHIVED: Welcome to RetirementView 2020!
- ★ 2019 RetirementView Software is Ready!
- ★ Installing on MAC OS Sierra and forward
- 2018 RetirementView Software Change List
- Advisors: Notes about Converting to the New 2017.2 Version of RetirementView
- 2017.5 Release of Retirement View is now ready!
Awards and Testimonials
- Feedback from Eric Pelnar
- Torrid Testimonial
- Testimonial: Richard Johns
- Retirement Savings Planner added to Software Dungeon
- Retirement Savings Planner awarded five stars
- I love the product...I love the visual graph